
Customer Service Representative
2 weeks ago
As a key member of our support team, you will be responsible for delivering exceptional customer service to students.
Key responsibilities include responding promptly and effectively to student inquiries, providing accurate information about courses and policies, and proactively addressing and resolving student complaints.
The ideal candidate will possess excellent communication skills, both written and spoken, and proficiency in Google Sheets and Docs as well as customer support software. A bachelor's degree in business administration or relevant field is also required.
Additional requirements include a minimum of 1 year of experience, good understanding of management practices and techniques, and the ability to stay up-to-date with industry trends.
Required Skills and Qualifications:• Excellent English communication skills
• Proficiency in Google Sheets and Docs as well as customer support software
• Bachelor's degree in business administration or relevant field
• Minimum 1 year of experience
Benefits:• Opportunity to work with a dynamic and supportive team
• Ability to make a positive impact on student outcomes
• Professional development opportunities
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