
Technical Documentation Specialist
1 day ago
Job Summary:
We are seeking a detail-oriented professional to create and implement a structured documentation framework for our network across multiple sites.
The primary focus is to establish templates and organization for as-built diagrams, contact information, runbooks, and design guidelines.
This role involves working closely with the network team to gather existing data, convert designs into standardized templates, and train the team on maintaining and expanding the documentation.
- Create a comprehensive structured conventions framework for documenting network details in Confluence, including site-specific as-built diagrams, contacts, and network configurations.
- Design and develop standardized templates for site documentation, runbooks, and design guidelines to ensure consistency and ease of access.
- Pilot the documentation process on a subset of sites, serving as an example and training model for the team to follow for remaining and new sites.
- Gather data, understand site-specific details, and accurately represent the current network state.
- Develop training materials and conduct sessions to ensure smooth adoption of the new documentation structure.
- Collaborate with technical teams and gather site data using excellent communication and collaboration skills.
- Create clear, consistent documentation and templates that are easy to maintain and update.
- Strong experience with network documentation and designing structured documentation frameworks.
- Experience using Confluence as a documentation platform.
- Familiarity with Lucid chart or similar diagramming tools for network design templates.
This role offers the opportunity to work closely with a talented network team, contributing to the development of a seamless documentation framework. The ideal candidate will possess strong communication and collaboration skills, with a passion for creating intuitive and easily accessible documentation.
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