
Ethnic Wear Quality Expert
1 week ago
The Quality Assurance Manager is responsible for leading the end-to-end quality function in garment manufacturing. The role ensures that fabrics, trims, embroidery, embellishments, stitching, and finishing meet high standards of craftsmanship and customer expectations.
This includes overseeing inspection of incoming materials, ensuring shrinkage, colorfastness, and other quality tests are conducted before production. Additionally, it involves coordinating with sourcing and merchandising teams for approvals and rejections.
Key responsibilities also include monitoring in-line inspection for embroidery, print alignment, color matching, and stitching consistency. Garment measurements must match size standards across all styles, and end-line checks ensure proper finishing, ironing, labeling, and packaging.
The Quality Assurance Manager drives a Zero Defect Shipment culture with a focus on First Time Right (FTR) shipments. This includes inspecting embroidery, beadwork, sequin work, and applique for durability and design accuracy. Standardizing quality for thread strength, bead/stone fixing, and fastness of embellishments is also crucial.
Ongoing tasks involve implementing quality checkpoints at critical operations, introducing defect prevention techniques to reduce rework and wastage, and ensuring compliance with internal quality benchmarks and statutory norms.
As a leader, the Quality Assurance Manager leads a QA/QC team and conducts skill enhancement training for checkers, tailors, and finishing teams on quality standards. Working closely with production supervisors to solve quality issues in real time is essential.
Maintenance of MIS on rejection %, defect analysis, and audit performance is necessary, as well as sharing weekly and monthly quality reports with management. Analyzing customer complaints/returns related to fit, color bleed, embroidery damage, or shrinkage, and driving corrective actions is vital.
Qualifications & Experience:
- Degree/Diploma in Textile Technology, Apparel Manufacturing, or Fashion Technology.
- 10–15 years' experience in garment manufacturing with at least 5 years in a quality leadership role.
- Strong exposure to women's ethnic wear – fabrics, embroidery, embellishments, and finishing.
- Experience in handling both domestic and export quality standards preferred.
Skills & Competencies:
- Deep knowledge of ethnic wear garment construction and finishing.
- Eye for detail in embroidery, embellishment, and handwork quality.
- Strong leadership and people management.
- Good analytical and problem-solving ability.
- Knowledge of Lean / Six Sigma (preferred).
Key KPIs:
- Fabric and trim rejection %
- In-line defect rate & rework %
- First Time Right (FTR) shipment %
- Reduction in customer complaints/returns
- Efficiency of quality inspection team
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