Application Systems Analyst
4 days ago
About the Role
We are seeking an experienced Application Support Analyst to join our team at apexanalytix. As a key member of our technical support team, you will be responsible for providing technical leadership and support for our apexportal Solutions software applications.
Main Duties and Responsibilities
- Manage software upgrades on scheduled dates, ensuring minimal disruption to our clients' operations.
- Serve as the primary contact for our clients' IT departments, providing technical expertise and support as needed.
- Troubleshoot network, database, and software problems for our client implementations, using your skills and knowledge to resolve issues efficiently.
- Configure system settings and options, executing unit/integration/acceptance testing to ensure the highest quality standards.
- Create rules and data transfer mappings using SQL queries, optimizing performance and efficiency.
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