Application Systems Analyst

4 days ago


Gurgaon, Haryana, India apexanalytix Full time

About the Role

We are seeking an experienced Application Support Analyst to join our team at apexanalytix. As a key member of our technical support team, you will be responsible for providing technical leadership and support for our apexportal Solutions software applications.

Main Duties and Responsibilities

  • Manage software upgrades on scheduled dates, ensuring minimal disruption to our clients' operations.
  • Serve as the primary contact for our clients' IT departments, providing technical expertise and support as needed.
  • Troubleshoot network, database, and software problems for our client implementations, using your skills and knowledge to resolve issues efficiently.
  • Configure system settings and options, executing unit/integration/acceptance testing to ensure the highest quality standards.
  • Create rules and data transfer mappings using SQL queries, optimizing performance and efficiency.

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