Cloud Infrastructure Support Specialist
2 weeks ago
Aricent is seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support and assistance to our customers in the cloud infrastructure space.
We are looking for a motivated individual who is passionate about cloud computing and has a strong background in Linux and Windows OS setup. The ideal candidate should have hands-on experience with monitoring tools like CloudWatch and other cloud tools.
The successful candidate will also have knowledge of AWS services such as Account creation, VPC, CloudFront, IAM, ALB, EC2, RDS, Route 53, Auto Scaling, Lambda, etc. In addition, they should be able to work in rotation on a 24/7 schedule and be available on call at other times due to the critical nature of the role.
Responsibilities
- Provide technical support and assistance to customers in the cloud infrastructure space
- Troubleshoot and resolve complex issues related to OS and application faults
- Improve solution design creatively
- Work collaboratively with cross-functional teams to achieve departmental goals and objectives
Requirements
- Bachelor's degree in Computer Science or related field
- Minimum 3 years of experience in cloud infrastructure support
- Strong knowledge of Linux and Windows OS setup
- Experience with monitoring tools like CloudWatch and other cloud tools
- Knowledge of AWS services such as Account creation, VPC, CloudFront, IAM, ALB, EC2, RDS, Route 53, Auto Scaling, Lambda, etc.
Estimated Salary
$120,000 - $180,000 per year
Benefits
- Comprehensive health insurance
- Retirement plan
- Paid time off
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