Operations Associate
2 weeks ago
As a key member of our team at Ananta Resource Management, you will play a vital role in ensuring the smooth operation of our Non-Banking Financial Company (NBFC) division. Your primary responsibility will be to manage key aspects of the operation process, including handling back-end and front-end operations, disbursement of unsecured products, and administrative functions.
Key Responsibilities:
- Manage and optimize operational processes related to loan processing, customer service, and collections.
- Develop and implement operational policies and procedures to streamline workflow.
- Analyze operational data and trends to forecast demand and allocate resources effectively.
- Stay updated on industry best practices, market trends, and regulatory changes.
- Drive initiatives for process automation, digital transformation, and technology adoption to enhance operational efficiency and customer experience.
Requirements:
- Proven experience in operations management.
- Strong understanding of NBFC regulations, compliance, and risk management principles.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
About the Role:
This is a full-time onsite role for an Associate. The successful candidate will be responsible for managing key aspects of the operation process and will be expected to work closely with the team to achieve operational efficiency and customer satisfaction.
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