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DevOps Expert for Workplace Services

2 weeks ago

Thiruvananthapuram, Kerala, India Allianz Technology Full time

Job Description:

The Workplace Services Department is responsible for the global end-to-end operations of Allianz Workplace services, encompassing Allianz Virtual Client, End Devices (Notebooks, Thin Clients, Mobile Phones), File Services, Print Service, Mailing, Intranet, and Service Desk.

WPS File services provide multiple products offering managed folders (end-user storage) for various Allianz Workplace types.

We are seeking an experienced DevOps professional with a passion for automation and a drive to deliver seamless workplace services. If you have this expertise and enthusiasm, we invite you to join our Workplace Services department at Allianz Group as a Fileservice DevOps Expert.

Your primary responsibility will be to drive the automation of service delivery and migration processes for Fileservice Europe with a strong focus on operations and service stability.

You will collaborate closely with our WPS product teams to successfully meet their automation goals.

This role also involves supporting the agile transformation of the department and maintaining a mindset that prioritizes automation in daily activities.

Key Responsibilities:

  • Plan, develop, test, and deploy our automation platform, primarily written in Python, to provide our services to Allianz employees in APAC and Europe.
  • Discuss new requirements with experts on the customer side and drive their implementation.
  • Support the design and implementation of Fileservice components according to the architecture roadmap.
  • Collaborate with expert teams in Workplace Services for the exchange of best practices and process management training.
  • Activities include:
    • Be a DevOps team member and overall management of operation/project activities in the area of File services team.
    • Window server Administration and manage the O365 and Azure Netapp Filers
    • Stabilize the Infrastructure by proactive monitoring and foreseeing the upcoming infrastructure requirements
    • Migration of data from on-premise to cloud and vice versa
    • Involve project activities and work with engineering team
    • Incident/Problem/Change Handling using SNOW.
    • Contributing to the process improvement/innovation.
    • Contribute to ISMS process and procedures.
    • Reporting and Documentations for the process/PLMs as and when required.

About Allianz Technology:

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group.

We oversee the full digitalization spectrum from one of the industry's largest IT infrastructure projects that includes data centers, networking, and security, to application platforms that span from workplace services to digital interaction.

In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

Benefits:

  • We offer a hybrid work model that recognizes the value of striking a balance between in-person collaboration and remote working, including up to 25 days per year working from abroad.
  • We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location).
  • From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.
  • Flexible working, health, and wellbeing offers, including healthcare and parental leave benefits, support to balance family and career and help our people return from career breaks with experience that nothing else can teach.