Technical Support Engineer
2 weeks ago
We are seeking a highly skilled Technical Support Engineer - L3 to join our team at Wipro Limited. As a Technical Support Engineer - L3, you will be responsible for resolving, maintaining and managing clients software/hardware/network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction.
Responsibilities
- Troubleshoot complex technical issues and provide timely solutions
- Maintain quality parameters and ensure client satisfaction
- Provide excellent communication and interpersonal skills to interact with clients and internal teams
- Work under pressure and meet deadlines to deliver results
Requirements
- 3-5 years of experience in IT infrastructure support
- Strong understanding of system administration and technical support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
About Wipro Limited
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
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