HR Operations Specialist
7 days ago
Genpact is a global professional services firm that delivers outcomes that shape the future. Our purpose is the relentless pursuit of a world that works better for people. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of HR Operations Specialist in our Hire to Retire team.
Key responsibilities include:
- Providing first-level support to employees on HRO-related matters such as travel, insurance, and payroll.
- Managing day-to-day HR operations and handling helpdesk calls.
- Coordinating international transfers, temp conversions, and internal transfers.
- Managing employee personal information changes, including citizenship, marital status, and educational qualifications.
- Facilitating organizational changes for employees, such as manager changes, position changes, and job title changes.
- Assisting managers with employee life cycle transactions.
- Coordinating with the staffing team for new hire discrepancies.
- Termination processing for RFT, interns, temps, consultants, and contractors.
Qualifications we seek in you:
- Any graduate with excellent soft skills to deal with sensitive employee grievances or relations.
- Excellent verbal, written, presentation, and interpersonal skills in English.
Preferred qualifications include a PGDBM in HR and relevant experience in US HRO domain.
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