Business Accountability Specialist
1 week ago
Wells Fargo is seeking a Business Accountability Specialist to join our Consumer and Small Business Banking (CSBB) team. As a key member of our Issue Management team, you will be responsible for leading support functions and operations for multiple business groups.
**Key Responsibilities:**
* Lead support functions or operations for multiple business groups and contribute to large-scale strategic initiatives through the coordination of Issue Management policy requirements.
* Interpret and adhere to corporate Issue Management policy and procedures, and be responsible for the entire lifecycle of a portfolio of issues resulting from potential risk exposure or control breakdown.
* Ensure efficiency, quality, and cost effectiveness of solutions relating to assigned issue portfolios.
* Research less complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, and Business Execution.
* Perform assessments through fact-finding and data analysis, requiring creative approaches to solving complex issues and developing appropriate solutions or recommendations.
* Work independently to make recommendations for the Issue Management function by providing support and leadership.
* Partner with senior management and business partners, potentially enterprise-wide, on matters of significance regarding strategic approaches, effectiveness of support functions, and business performance improvement opportunities for applicable business functions.
**Requirements:**
* 2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through work experience, training, military experience, or education.
**Preferred Qualifications:**
* Experience supporting or partnering with Branch Banking line of business.
* Knowledge and understanding of banking regulations, compliance, policies, processes, and procedures.
* Experience in financial crimes, control, compliance, fraud, risk management, audit, or a related job function.
* Advanced knowledge of issue management policy.
* Experience with compliance of corporate policies, including Self-Assurance Activities and Customer Remediation.
* Experience partnering with Independent Risk Management and Internal Audit teams.
* Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
* Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals.
* Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results.
* Ability to articulate issues, risks, and proposed solutions to various levels of staff and management.
* Excellent verbal, written, and interpersonal communication skills.
* Advanced Microsoft PowerPoint and Excel skills.
* Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
* Strong analytical skills with the ability to turn findings into executable plans to meet business objectives.
**About Wells Fargo**
Wells Fargo is a leading financial services company with a strong commitment to diversity, equity, and inclusion. We believe in creating a work environment that is inclusive and respectful of all employees, and we are committed to recruiting and hiring talented individuals from diverse backgrounds.
**Why Join Us?**
As a Business Accountability Specialist at Wells Fargo, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You will be responsible for leading support functions and operations for multiple business groups, and you will have the opportunity to contribute to large-scale strategic initiatives.
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and inclusive work environment
* Recognition and rewards for outstanding performance
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