IT Solution Deployment Lead
3 days ago
Key Roles and Responsibilities:
We are seeking an IT Solution Deployment Lead to join our team at Baxter. As an IT Solution Deployment Lead, you will be responsible for supporting the implementation of cloud applications and ensuring that our technology meets the needs of our business.
Your Key Responsibilities:
- Support the Product Owners to plan the implementation of cloud applications and ensure that the features meet the business requirements.
- Support the Business Relationship Managers to plan the implementation of applications and ensure that the technology meets the business needs.
- Support the Product Owners, Product Managers, and business application owners to articulate and educate on the high-level capabilities, features, and value of the product to the Business Relationship Managers or regional commercial leaders.
- Support the recommendation on outcomes with the regional business and Business Relationship Managers. Participate in the planning and realization of value creation for business cases/prioritization.
- Support the Product Owner, Product Manager, or local/regional application owner when analyzing options and creating a vision or to-be picture of the organization for implementation in their region. Assess the region's position to accept the changes.
- Support the Product Owners, Product Managers, and business application owners to create a change risk/impact common understanding. Prepare users/collaborators for product changes, including communication on timing, impact, and value.
- Balance technical delivery with regional and initiatives and technical and non-technical dependencies to ensure adoption and value realization, along with the Product Manager or local business application owner.
- Deliver communications of regional dates and pertinent information for testing/UAT retrofit testing, training, technical cutover and release plan, hypercare, and user deployment implementation.
- Support Go-live activities for major releases or major user onboarding by coordinating system and resources availability regionally. Support regional production sanity testing by business after release.
- Support Product Owners by giving Product Demos of existing functionality in preparation of Fit/Gap, UAT (User Acceptance Test), Training, etc., as part of the Agile/Project Cadence.
- Support PO to perform local/regional Gap Analysis and prepare documentation of Product Gaps (including Compliance/Legal/Regulatory) for new products or extension of existing products into new markets.
- Support PM, PO, and application owners with test execution and coordination in region. Coordinate issue triage, categorization, and prioritization done between Business, PM's, PO's, and Analysts together with Scrum Masters or Project Managers.
- Coordinate Data Maintenance Requests for new product/application launches or for new features that require mass data changes between countries and applicable delivery team.
- Ensure responsiveness and availability for regional Hypercare support for major releases.
- Coordinate system and resources availability
- Regional point of contact for production issue triage and emergency release
Requirements:
- IT concept understanding around cloud applications
- Solid understanding and working experience with Agile approach and culture; understanding the SAFe (Agile at scale) approach is a plus.
Education/Experience:
- Bachelor's Level
- Project experience with enterprise-level applications/technologies: 5-7 years
- Ability to work with multiple geographies in a multicultural environment
- Excellent written and oral communications skills
- Ability and maturity to lead Senior Level Stakeholders globally, regionally, and locally
- Understanding of regulations to consider in the life sciences industry (Quality, PV, Data privacy)
About Us:
Baxter is a global healthcare leader that saves and sustains lives with a broad portfolio of essential hospital and surgical products, dialysis therapies, and medical nutrition products. Our employees around the world drive us toward one mission: Always in Service to People with Critical Care Needs.
Our Culture:
We bring value to Baxter by optimizing technology. It's why we are shifting our approach to a capabilities-first attitude. A leaner technology blueprint will help us drive speed, simplicity, and collaboration. Embracing new technologies and methodologies helps us to keep up with a constantly evolving market—which means we can continue to save and sustain lives across the globe.
We build relationships with one another to get the work done—winning, failing, and learning together. We're an ambitious community of experts who are driven to improve our skills and deepen our knowledge. Our teams embrace workplace flexibility, combining the best of both on-site and remote work environments. Monthly check-ins replace annual performance reviews and offer a more personalized approach to your career development. Leadership encourages you to invest in yourself through a variety of learning opportunities. We move quickly, giving you the chance to grow and diversify your portfolio during times of change.
What We Offer:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off. We also offer a range of employee perks and discounts, including on-site fitness classes, meal delivery, and discounts at local restaurants and retailers.
How to Apply:
To apply for this role, please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive environment where everyone feels valued and respected.
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