Highly Experienced Senior Campaign Lead

2 days ago

Alwar, Rajasthan, India beBeeCampaign Full time US$ 90,000 - US$ 1,10,000
Senior Campaign Manager Job Description

We are seeking a highly skilled Senior Campaign Manager to lead our campaign and customer lifecycle activities.

The successful candidate will be responsible for designing and executing end-to-end campaign strategies to enhance customer engagement and increase revenue. They will collaborate with stakeholders to gather and prioritize requirements, convert them into technical specifications, and write user stories.

The ideal candidate will have 5+ years of experience in telecom sector campaign management, particularly with postpaid/prepaid customers, as well as minimum 2-3 years of business & technical analysis experience with strong organizational skills. Strong analytical thinking and problem-solving abilities, along with excellent communication and collaboration skills, are essential for this role.

The Senior Campaign Manager will work closely with development teams to ensure successful product implementation, conduct regular system audits, propose improvements, and coordinate resolution of issues and technical problems during implementation.

This is an exciting opportunity for a highly motivated and experienced professional to contribute to the success of our campaign management efforts.

Key Responsibilities:

  • Design and execute end-to-end campaign and customer lifecycle activities for postpaid and prepaid segments.
  • Develop and implement campaign strategies to enhance customer engagement and increase revenue.
  • Collaborate with stakeholders to gather and prioritize requirements, convert them into technical specifications, and write user stories.
  • Work closely with development teams to ensure successful product implementation.
  • Conduct regular system audits and propose improvements.
  • Coordinate resolution of issues and technical problems during implementation.

Required Qualifications:

  • 5+ years of experience in telecom sector campaign management, particularly with postpaid/prepaid customers.
  • Minimum 2-3 years of business & technical analysis experience with strong organizational skills.
  • Strong analytical thinking and problem-solving abilities with attention to detail.
  • Excellent communication and collaboration skills.
  • Proficiency in SQL for data extraction and reporting.
  • Experience translating business needs into technical specifications and user stories.
  • Ability to write and execute test scenarios with clients.
  • Bachelor's degree in Business, Marketing, Data Science, or a related field (MBA is a plus).
  • English: Minimum B2 level.

Preferred Qualifications:

  • Experience in Campaign, CRM, or other customer-facing areas.
  • Proven telecom sector background.
  • Knowledge of Arabic - preferred but not required.

Skills:

  • Expertise in CRM systems and campaign management tools.
  • Knowledge of Martech solutions like Unica, SAS Marketing, Pega, Adobe.
  • Familiarity with Unix/Linux commands.
  • Proficiency with databases (PostgreSQL, Oracle, MSSQL).
  • Ability to read logs and work with JSON/SOAP API integrations.
  • Experience creating C-Level reports.
  • Knowledge of Power BI or similar reporting tools.

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