Quality Assurance Manager

1 day ago

Kolkata, West Bengal, India beBeeQuality Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Quality Assurance Manager

The ideal candidate will oversee a team responsible for quality checks of map data, having a strong understanding of mapping data quality frameworks, processes and standards.

Key Responsibilities:
  • Lead, mentor and motivate a team of Quality analysts to achieve operational goals.
  • Identify data quality challenges and mitigate the issues proactively.
  • Implement data quality policy and validation rules.
  • Monitor day-to-day activities of Quality analysts to ensure adherence to SLAs, quality metrics and client guidelines.
  • Track team performance using data quality KPIs and provide actionable feedback to team members.
  • Collect and analyze complex data related to quality control processes, identifying trends, patterns and areas for improvement.
  • Generate comprehensive reports and presentations to communicate findings and recommendations to stakeholders.
  • Address quality issues promptly and identify areas for process improvement.
  • Collaborate with Process Excellence and data creation teams to implement best quality practices in mapping operations.

Qualifications

  • A degree in any field is required. Additional certifications in quality management (e.g., ISO 9001, Six Sigma) are desirable.
  • The ideal candidate should have at least 5 years of experience in quality control management with a proven track record of delivering high-quality results.
  • At least 1 year of experience in a supervisory role or 2 years of experience as a Quality Analyst is preferred.
  • The candidate should possess strong leadership and interpersonal skills, excellent analytical and problem-solving abilities, knowledge of quality control methodologies and tools, strong communication and reporting skills, ability to work effectively in a fast-paced environment.

This is an exciting opportunity to join our organization and contribute to the success of our mapping operations.

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