
SLS Professional
3 days ago
We are seeking a dedicated Software Licensing Specialist to support our clients. As a key member of our team, you will be instrumental in delivering high-quality services, including robust analysis, data preparation, and client requests.
Your responsibilities will include:
- Implementing SAM tooling, including data preparation and configuration, for clients.
- Delivering licensing analyses and reconciliations independently.
- Ensuring quality assurance of other team members' work.
- Coordinating multiple tasks efficiently, tracking progress against deadlines, and addressing issues.
- Providing regular reporting and strategic reviews or planning workshops to improve efficiency in client operations.
- Offering second-line subject matter assistance to clients via the service desk.
- Contributing to the LCS knowledge base and process libraries.
- Engaging with local account teams to understand client requirements and drive delivery of solutions.
What We're Looking For
- A strong understanding of IT and Licensing knowledge, with certification in at least three software publishers.
- The ability to interpret multiple data sets, summarize key points, and critically assess trends to produce coherent recommendations.
- Experience executing product functionality demonstrations for SAM tools.
- Developing business acumen with an awareness of potential client needs and perceptions of service quality.
- Strong communication skills with the ability to interact effectively with peers and internal/external stakeholders.
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