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Credit Card Support Specialist

1 week ago

Gurgaon, Haryana, India IGT Solutions Full time

At IGT Solutions, we are seeking a dedicated and professional Customer Service Representative to support our credit card operations. This role involves providing exceptional service to customers through various communication channels, addressing their inquiries and resolving issues efficiently.

About the Role

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide accurate information to customers. They will also be responsible for processing transactions and maintaining customer records, ensuring seamless customer experience.

Key Responsibilities
  • Handle customer inquiries and resolve issues efficiently
  • Provide accurate information to customers
  • Process transactions and maintain customer records
Requirements
  • Excellent communication skills
  • Good spoken English and Bengali
  • Computer skills with typing speed of 30 WPM
  • Call handling etiquette