
IT Infrastructure Specialist
10 hours ago
Seeking a highly skilled IT Infrastructure Lead to manage day-to-day operations of our Wintel environment. This role involves collaborating with vendors and cross-functional teams to deliver business as usual (BAU) services and infrastructure projects, ensuring secure, compliant, and efficient IT operations.
Key Responsibilities:
- Solution design and implementation
- Technical governance and compliance
- Patch management and lifecycle planning
- Audit readiness and risk mitigation
Operational Excellence:
- Manage global Wintel operations, including Windows & Linux, Virtualization, File Servers, and related ecosystems
- Lead 24x7 BAU activities, incident response, and escalations
- Govern patch compliance, performance optimization, and infrastructure hardening
- Review, standardize, and drive continuous improvement of operational tasks and governing standards
- Design, manage, and perform disaster recovery for applications in line with backup, storage, and application teams
Project Management & Technical Delivery:
- Lead technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions
- Architect and implement infrastructure solutions for new business requirements
- Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades
- Ensure proper documentation and technical sign-off for infrastructure change implementations
- Lead technical governance of infrastructure changes, ensuring impact analysis, rollback plans, and CAB approvals
Governance, Compliance & Audit:
- Maintain compliance with internal controls, GxP policies, and information security best practices
- Conduct periodic review of end-of-life/end-of-service platforms and define decommission strategies
- Track and resolve audit findings, document evidence, and support root cause analysis processes
People & Stakeholder Management:
- Mentor and develop Wintel team members at levels two and three
- Collaborate with application, security, and compliance teams for cross-functional initiatives
Vendor & Partner Management:
- Govern service level agreements, key performance indicators, and deliverables of infrastructure service partners
- Lead operational governance meetings with service providers and track performance metrics
- Review contract alignment, invoicing accuracy, and resource utilization
Financials, Inventory & Risk:
- Govern asset lifecycle and Wintel server license compliance across environments
- Maintain an up-to-date configuration management database and ensure accuracy for disaster recovery/business continuity planning
- Highlight cost drivers, propose optimization opportunities, and assist in budget forecasting
Innovation & Strategic Planning:
- Identify infrastructure gaps and propose innovative solutions, including automation and cloud adoption
- Drive modernization of Windows platforms and transition cloud environments supported by the organization
Required Skills and Qualifications:
Specific Certification: Microsoft Certified: Windows Server Administrator, VMware VCP, Hyperconverged, ITIL Foundation, Scripting language VB, Bash or PowerShell
Educational Qualification: Graduation
Experience: 10 to 12 years experience in IT infrastructure leadership roles
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