Flow Automation Specialist

2 days ago

Jaipur, Rajasthan, India beBeeAutomation Full time ₹ 80,00,000 - ₹ 1,20,00,000
Flow Automation Specialist

You will collaborate closely with our team to design and implement automation solutions using Power Automate. This role will focus on developing seamless integrations between Microsoft 365, Business Central, and Jira Service Management.

Main Responsibilities:

  • Develop robust Power Automate flows for ticket creation, enrichment, and notifications.
  • Maintain a proactive approach in monitoring flow execution and resolving automation failures.
  • Create efficient automation processes to sync SPO content (KB), customer contacts, or BC triggers with JSM.
  • Support the development of SLA tracking and reporting dashboards (Jira + Power BI/SPO).
  • Ensure accurate documentation for all created and updated flows.
  • Collaborate with QA/QC and Jira Consultant to guarantee operational compliance.
  • Perform test automation using sample ticket scenarios to validate functionality.

Required Skills and Qualifications:

  • 1–2 years of experience working with Power Automate or Logic Apps.
  • Familiarity with APIs, webhooks, and JSON is essential.
  • A basic understanding of the Microsoft 365 ecosystem, especially Outlook, SharePoint, and Teams.
  • Bonus: Knowledge of Jira/JSM is desirable.
  • Demonstrated attention to detail and willingness to learn.

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