Chief Security Operations Manager

3 days ago


Chennai, Tamil Nadu, India The Raintree Hotels Full time
Job Description

We are seeking a highly skilled and experienced Chief Security Operations Manager to join our team at The Raintree Hotels. As the primary point of contact for all security-related matters, you will play a vital role in ensuring the safety and security of our guests, staff, visitors, and contractors.


About the Role
  • Direct and coordinate the activities of all security personnel to ensure seamless delivery of services.
  • Ensure that all security staff provides exceptional customer service and exceeds expectations.
  • Responsible for managing safety & security, Fire Life Safety, and food hygiene risks faced by the hotel.
  • Liaise with department heads to ensure hotel employees adhere to established security procedures.
  • Record and notify risks, deviations from hotel safety standards, and untoward incidents.
  • Track departmental safety records and document medically treated and non-treated injuries.

Key Responsibilities
  1. Oversee the efforts of the Fire and Safety Committee.
  2. Develop and maintain a monthly checklist for CCTV equipment, alarmed doors, and panic/duress alarms.
  3. Conduct regular mock fire evacuation drills as per hotel emergency standards.
  4. Perform regular walk-through rounds to observe the entire hotel.
  5. Supervise all Security Personnel and provide clear direction on all security-related aspects.
  6. Ensure compliance with all security standards and preventative measures.

Requirements
  • Fluency in English in both written and spoken, with the ability to follow safety and security rules and procedures without compromise.
  • At least 5 years of experience in corporate security/hotel industry, preferably working in a hospitality environment.
  • Degree from an accredited university in Criminal Justice or related major.
  • Proficiency in Computers, CCTV, Fire and Safety systems.


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