Chief Security Operations Manager
3 days ago
We are seeking a highly skilled and experienced Chief Security Operations Manager to join our team at The Raintree Hotels. As the primary point of contact for all security-related matters, you will play a vital role in ensuring the safety and security of our guests, staff, visitors, and contractors.
About the Role
- Direct and coordinate the activities of all security personnel to ensure seamless delivery of services.
- Ensure that all security staff provides exceptional customer service and exceeds expectations.
- Responsible for managing safety & security, Fire Life Safety, and food hygiene risks faced by the hotel.
- Liaise with department heads to ensure hotel employees adhere to established security procedures.
- Record and notify risks, deviations from hotel safety standards, and untoward incidents.
- Track departmental safety records and document medically treated and non-treated injuries.
Key Responsibilities
- Oversee the efforts of the Fire and Safety Committee.
- Develop and maintain a monthly checklist for CCTV equipment, alarmed doors, and panic/duress alarms.
- Conduct regular mock fire evacuation drills as per hotel emergency standards.
- Perform regular walk-through rounds to observe the entire hotel.
- Supervise all Security Personnel and provide clear direction on all security-related aspects.
- Ensure compliance with all security standards and preventative measures.
Requirements
- Fluency in English in both written and spoken, with the ability to follow safety and security rules and procedures without compromise.
- At least 5 years of experience in corporate security/hotel industry, preferably working in a hospitality environment.
- Degree from an accredited university in Criminal Justice or related major.
- Proficiency in Computers, CCTV, Fire and Safety systems.
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