Director of Employee Development

3 days ago

Cochin, Kerala, India beBeeTraining Full time ₹ 60,00,000 - ₹ 1,00,00,000
Learning and Development Professional

This role is responsible for designing, implementing, and overseeing employee training programs to ensure consistent service excellence, operational efficiency, and brand compliance.

  • Develop core training programs for onboarding, brand standards, guest service, compliance, and operations across all assigned locations.
  • Customize training content to reflect the needs and culture of each location while maintaining brand alignment.
  • Implement blended learning strategies including in-person, on-the-job, virtual, and e-learning formats.
  • Ensure consistency in training quality across all locations.
  • Conduct training needs assessments in collaboration with department heads and HR teams.
  • Monitor and analyze performance data, guest feedback, and quality audit scores to identify training gaps and improvement areas.
  • Develop targeted learning solutions based on business objectives and performance outcomes.
  • Deliver leadership development programs for supervisors, managers, and high-potential team members.
  • Coach leadership teams on training techniques, team engagement, and performance management.
  • Support succession planning by identifying internal talent and preparing them for future roles.
  • Ensure all team members are trained in mandatory programs including health & safety, security, compliance, and brand-specific training.
  • Monitor compliance with training requirements and maintain accurate records across all locations.
  • Partner with corporate training teams to roll out new initiatives and ensure adherence to standards.
  • Establish strong working relationships with General Managers, HR teams, and department heads at each location.
  • Facilitate knowledge-sharing and best practices across locations.
  • Support pre-opening training plans for new locations or renovations.

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