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Technical Onboarding Specialist
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We are a SaaS company dedicated to customer success, and we're looking for an Enterprise Customer Success Lead to join our team. As a key member of our team, you will be responsible for leading complex enterprise implementations and ensuring seamless onboarding for our clients.
About the CompanyWe are a leading customer engagement SaaS company helping businesses transform their customer relationships through our innovative platform. Our solutions integrate seamlessly with existing workflows to drive measurable engagement improvements.
Requirements- 5+ years of experience in customer success for B2B SaaS or similar companies
- Proven track record managing enterprise implementations from start to finish
- Strong project management skills with ability to handle multiple implementations simultaneously
- Technical mindset to understand different integrations needed and their impact on the platform
- Advanced stakeholder management experience across different organizational levels
- Change management expertise to drive user adoption in resistant environments
- Exceptional written and verbal communication skills for technical and non-technical audiences
If you have the required skills and qualifications, please submit your application.
