Shipping ERP Product Specialist
3 weeks ago
JiBe ERP seeks a skilled Shipping ERP Product Specialist to join our team. In this role, you will be responsible for analyzing various aspects of our Marine ERP Product and documenting client requirements.
Key Responsibilities:- Analyze PMS and other modules to identify areas for improvement and prepare documentation as needed.
- Understand and document client requirements to ensure our ERP Product meets their needs.
- Analyze gaps between user requirements and our ERP Product features and provide input to the development team.
- Test and check functional aspects of developed modules and produce desired reports or outcomes.
- Contribute to training internal and external users on our ERP Product, particularly in PMS and related modules.
- Create software-related documents, such as feature documents, help documents, FAQs, and workflow documents, as required by the team.
- Visit vessels for product implementation, issue fixing, and training purposes.
- Assist vessels with data collection and update PMS data onboard.
- Train shipboard personnel on using our ERP Product and other modules, including database backup and system recovery.
- Provide support to vessels and remote offices for our software and related modules.
We are looking for candidates with the following qualifications and skills:
- A 3rd or 2nd engineer or equivalent with 2-4 years of relevant shore job experience.
- Knowledge of vessel PMS and data building on MS Excel or in Marine software.
- Experience and deep understanding of enterprise computing needs of ship management companies.
- Fluency in written and spoken English, with excellent typing skills.
- Team player with good interpersonal and communication skills.
We offer competitive benefits and perks as per industry standards and interview performance. The estimated salary range for this position is $60,000 - $80,000 per year.
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