Business Solutions Analyst
1 week ago
About the Role
As a Business Solutions Analyst at Gallagher, you will play a key role in examining business and functional/system requirements to ensure the Health and Welfare system implementation and maintenance activities meet established standards of quality, reliability, usability, and performance.
Your Key Responsibilities
- Develop test scenarios and perform various quality assurance tests to ensure systems respond effectively
- Ensure the quality, follow-up, and respect of test schedules and various tests
- Collaborate with stakeholders to prioritize and follow up on patches, if needed
- Identify situations that may significantly affect the quality of deliverables and provide feedback to stakeholders
- Participate in planning, organization, and follow-up of project deliveries to respect commitments
- Review Business Requirements & System Specifications of client's proposed solution and Health and Welfare plan configuration
- Execute configuration of the system through parameters
- Develop and review test plans and expected results
- Test system functionality and document results
- Attend, participate, and contribute to team meetings and client meetings
- Work closely with the H&W Team Lead on communicating project progress and delivery
About You
We are looking for a talented individual with post-secondary education, a bachelor's degree in Information Systems or Computer Science, and industry-specific certifications. You should have a minimum of 1-2 years of experience in a similar role and a bachelor's degree in Business Administration, Mathematics, Finance, Statistics, or Technology.
What We Are Looking For
- Knowledge of Health and Welfare plans
- Knowledge of automated testing tools and Project and Test Management Tools
- Ability to handle and manage multiple tasks simultaneously
- Capability to take ownership and be accountable for assigned tasks
- Excellent oral and written communication skills to share concepts and information to teammates and clients
- Client satisfaction focus along with a team-oriented work style
- Proficient with Microsoft Word, Excel, and Access
- Knowledge of SQL, VB
Why Gallagher?
Gallagher is a company that values its employees and provides a fast-paced, deadline-oriented project team environment. We are looking for a talented individual who can demonstrate high problem-solving and analytical skills and is proficient in multiple software applications.
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