
Healthcare Technology Solution Developer
20 hours ago
About our Healthcare Technology Team:
We are a leading health information network in the U.S., connecting over 2 million healthcare providers and 2,000+ tech partners with insurance companies. From our Bengaluru technology hub, we build smart solutions that help hospitals and doctors improve payments and workflows, impacting millions of lives across the U.S.
As a ServiceNow Developer at our organization, you will work on meaningful healthcare technology, grow your skills, collaborate globally, and enjoy a strong work-life balance.
**Key Responsibilities:**
- Manage all aspects of the lifecycle of the ServiceNow platform, including design, development, planning, implementation, configuration, and ongoing support.
- Perform tasks for ServiceNow implementation, including but not limited to: configuration, integration, and testing.
- Troubleshoot and resolve issues within the ServiceNow platform.
- Develop workflows and applications within the ServiceNow platform, which support the streamlining and automation of business processes.
- Develop and maintain integrations between the ServiceNow platform and external systems.
- Monitor and manage platform upgrades, development, QA, and production environments.
- Develop and maintain documentation related to the ServiceNow platform.
- Make recommendations for improvements regarding the platform, processes, or reporting.
- User management and support related to the ServiceNow platform.
**Requirements:**
- Bachelor's degree or equivalent work experience.
- 3+ years related experience in IT Infrastructure & application management, or equivalent combination of education and experience.
- 3+ Years in development with ServiceNow Platform with focus on the IRM Module.
- Experience working with customers to understand requirements and implementing solutions/initiatives in ServiceNow.
- Understanding of Integrated Risk Management (IRM) and common service level agreement (SLA) measurements.
**Preferred Skills:**
- ServiceNow Certifications.
- Experience with ITIL and IRM/ITSM.
- Developing ServiceNow technologies to drive digital transformation.
- Planning, organizing, and managing work in an Agile Scrum work model utilizing Sprint and Kanban processes.
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