
Advanced Customer Data Management Professional
2 days ago
Job Title: Customer 360 Developer
- We are seeking a skilled customer data management professional to design, implement and support Customer360 solutions within Intelligent Data Management Cloud (IDMC).
- The role requires strong knowledge in data modeling, quality, real-time integrations, processes and secure access implementation.
- Key responsibilities include designing, configuring and implementing Customer360 solutions within IDMC.
- Build and customize pages, business entities, field groups, hierarchies and workflows in Customer360.
- Configure and execute rules to standardize, validate and cleanse customer data.
- Develop and maintain processes to support C360 pages, workflows and integrations.
- Implement and manage match & merge rules for accurate customer data mastering.
- Develop, manage and expose APIs for C360 services and integrations.
- Update and enhance business entities, attributes and field groups as per requirements.
- Perform data modeling (logical/physical) and define customer hierarchies and relationships.
- Implement and manage role-based access control (RBAC) for secure and compliant data access.
- Collaborate with business users, architects and other teams to gather requirements, design solutions and resolve issues.
- Optimize and monitor performance, scalability and reliability of Customer360 applications.
Required Skills & Qualifications:
- 6–8 years of experience with Informatica tools (IDMC, PowerCenter, MDM, etc.).
- Hands-on experience with Informatica IDMC Customer360.
- Strong knowledge of rule configuration and data stewardship processes.
- Experience with orchestrating workflows.
- Proficiency in match & merge rules configuration, survivorship and hierarchy management.
- Good understanding of real-time and batch integrations.
Agile delivery models and DevOps practices are beneficial.
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