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Content Moderation Manager

3 weeks ago

Gurgaon, Haryana, India IGT Solutions Full time

We are seeking a skilled Content Moderation Manager to lead our team in maintaining the highest standards of quality and safety in content moderation.

Key Responsibilities:
  • Manage a team of content moderators to ensure optimal performance and quality metrics.
  • Analyze team performance, identifying areas for improvement and implementing effective solutions.
  • Develop and implement process improvements to increase team performance and client satisfaction.
  • Collaborate with clients to understand expectations and ensure content moderation standards are met.

The ideal candidate will have strong leadership and supervisory abilities, excellent written and verbal communication skills, and proficiency in MS Office, particularly Excel.

We offer a competitive salary, health and wellness programs, career advancement opportunities, comprehensive career development programs, and a dynamic work culture that values innovation and teamwork.