Strategic Program Coordinator

2 days ago

Mangalore, Karnataka, India beBeeStrategic Full time ₹ 15,00,000 - ₹ 25,00,000

Job Overview

  • Mashreq’s Global Network (MGN) is a distributed operations platform across India, Pakistan, and Egypt. This role supports the Country Head in delivering strategic program agenda, managing programs, and reporting initiatives in cross-functional collaboration.
  • The Assistant Manager will support key strategic and governance projects, working closely with senior stakeholders. Additionally, the role will act as a strategic enabler for employee-centric initiatives such as Corporate Social Responsibility (CSR) and volunteering.

Key Responsibilities

  • Program Management and Governance
  • Align key projects to MGN's strategic roadmap, reporting progress, risks, and benefits to senior leadership.
  • Support the Country Head in delivering strategic outcomes by translating goals into actionable programs and outcomes.
  • Manage central program documentation, define program Key Performance Indicators (KPIs)/Service Level Agreements (SLAs), and track governance forum actions.
  • Corporate Social Responsibility & Employee Engagement
  • Anchor CSR governance, reporting, and stakeholder communication across MGN locations.
  • Partner with NGOs and internal CSR committees to evaluate, track, and present CSR initiatives including funding proposals, volunteering drives, and employee participation metrics.
  • Collaborate with communications and branding teams to articulate the impact of CSR initiatives and promote broad-based engagement.
  • Organize townhalls, roundtables, and campaigns that showcase community impact and enhance employee pride in Mashreq’s social contribution.
  • Reporting and Communication
  • Develop and manage dashboards, trackers, and reporting packs for project reviews and governance meetings.
  • Design high-quality presentations and visual content to support internal and external communications.
  • Evaluate and enhance tools and templates to streamline workflows and improve governance visibility.

Required Skills and Qualifications

  • University Degree in Business Administration, Operations, project management, or related field
  • 8+ years’ experience, including at least 5 years in program/project management or governance roles in financial services, consulting, or regulated environments
  • Understanding of Project Management function, documentation standards, Project Lifecycle, etc. would be an advantage
  • Proficiency in Microsoft Office suite – specifically Excel, Word, and PowerPoint
  • Strong knowledge around efficient use of project tools, e.g., MS Project, excel based project trackers, templates

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