Strategic Growth Solutions Expert

2 days ago

Kanpur, Uttar Pradesh, India beBeeGrowth Full time ₹ 17,24,934 - ₹ 24,46,848

Job Description:

A Strategic Growth Solutions Expert will play a key role in ensuring the successful deployment of solutions for clients. Acting as a strategic partner, they will work closely with client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.

Key Responsibilities:

  • Client Engagement & Relationship Building:

Develop and maintain strong relationships with key stakeholders to foster long-term partnerships. Understand client objectives and align them with product solutions to drive their success.

  • Implementation Strategy & Project Management:

Work closely with clients and pre-sales teams to detail solutioning and prepare clear BRDs explaining process and system workflow and exception scenarios.

  • Customer Success Management:

Serve as a trusted advisor, proactively addressing client needs and ensuring adoption of new features, services, and solutions.

  • Data-Driven Insights:

Leverage data to provide actionable insights to customers, monitoring and reporting on key metrics such as product adoption, engagement levels, and churn risk.

  • Customer Training & Enablement:

Provide clients with training and resources to ensure they understand and can fully utilize the product.

  • Role Requirements:

Good first principle thinker with understanding of supply chain principles and operations in detail. Bachelor's degree in Business, Marketing, Sales, or a related field. Master's degree is a plus.

5+ years of experience in customer success, account management, or a consulting role within a Supply Chain, SaaS or tech-driven company. Experience in managing projects and working in a collaborative environment. Ability to work independently and manage time effectively.

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