Product Support Specialist
1 day ago
About Eastern Book Company, a leading provider of legal information technology solutions in India.
We offer a competitive salary package, including industry-standard emoluments and perks.
**Job Description:**
We are seeking a skilled Product Support Specialist to join our team.
The successful candidate will be responsible for:
- Providing exceptional customer service skills when dealing with customers, addressing their needs and concerns with professionalism and courtesy.
- Assisting with various administrative tasks, such as data entry, filing, and preparing documents as needed.
- Maintaining records and preparing reports.
- Establishing and maintaining relationships with vendors and suppliers.
- Collaborating with cross-functional teams to ensure alignment with company objectives.
**Required Skills and Qualifications:**
- Graduate/Post Graduate with 6+ years of experience.
- Good hold on English language, both written & oral.
- Strong knowledge of MS Excel (vlookup, hlookup, pivot table etc.).
**What We Offer:**
A dynamic work environment, opportunities for growth and development, and a chance to be part of a recognized legal-technology brand.
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