Fraud Investigation Supervisor

3 days ago


Bengaluru, Karnataka, India Goldman Sachs Full time
Job Summary & Responsibilities

As an experienced Operations Team Leader, you will play a critical role in managing the day-to-day activities of a Fraud Operations team. You will be responsible for leading, managing, and supervising a team of representatives, providing direction on productivity and SLAs, problem-solving, setting timelines, and next steps.

You will also be responsible for educating Fraud Investigators on identification and prevention of fraudulent activity, managing significant caseloads, utilizing company investigation systems, and reviewing existing operational processes for continuous improvement.


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