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Gaming Support Specialist

1 week ago

Mumbai, Maharashtra, India TheRecAI Full time

TheRecAI is looking for a talented Gaming Support Specialist to join our team and provide top-notch support to our users.

The ideal candidate should have strong communication skills, a problem-solving mindset, and a passion for helping customers in the gaming space.

This role involves handling customer inquiries, providing accurate information and solutions related to our gaming platform, and ensuring high levels of customer satisfaction.

Job Description:

As a Gaming Support Specialist, you will be responsible for:

  • Handling customer inquiries via phone, email, or chat.
  • Providing accurate information and solutions related to our gaming platform.
  • Ensuring high levels of customer satisfaction with a customer-first approach.
  • Collaborating with internal teams to resolve customer issues efficiently.

Requirements:

We are looking for a highly skilled and motivated individual who is fluent in Tamil and English (both verbal and written). Basic tech-savviness and a graduate degree in any field are required.