Experiential Fleet Technology Specialist

4 days ago

Aurangabad, Maharashtra, India beBeeOperations Full time US$ 1,50,000 - US$ 1,70,000

Experiential fleet operations is a crucial function that ensures the optimal performance and reliability of global experiential and event production fleets. This role is responsible for developing and executing proactive maintenance projects, configuring and documenting broadcast streaming and experiential & event technology infrastructure.

This technician will play a key role in resolving issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams, identifying patterns in technical issues across the fleet, and utilizing scripting to develop efficient methods to configure and deploy hardware and software infrastructures.

The ideal candidate will have technical expertise in navigating and troubleshooting AVCL deployments on corporate network infrastructure, general IT and high-performance media on networks, management of proprietary cloud experience platform services, remote enrollment & configuration of Mac, Linux & Windows fleet via UEM, SSH, VNC & Chrome Remote Desktop, monitoring stability of deployment infrastructure, platform and system administration, validation testing for newer interactive exhibit releases, and operating remotely and independently from geographic locations of the fleet through network infrastructure, partner tier 2 services, dispatched field services, or other reasonably capable third parties.

Key Responsibilities:
  • Develop and execute proactive maintenance projects
  • Configure and document broadcast streaming and experiential & event technology infrastructure
  • Resolve issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams
  • Identify patterns in technical issues across the fleet
  • Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures
Requirements:
  • Proficiency with Unix, Windows & Mac based operating systems
  • Proficiency with online & event video production technologies
  • Familiarity with enterprise level network switches & routers
  • Knowledge of advanced signal flow for audio, video, lighting, network, and control
  • Ability to create detailed documentation & project proposals
  • Flexibility to continuously teach and be taught new technologies and workflows
  • Ability to read and write line diagrams in technical design documents
Benefits:
  • Medical benefits, including vision and dental
  • Paid holidays, sick days, and personal days
  • Enjoyable and dynamic company culture
  • Training and professional development opportunities

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