IT Infrastructure Specialist
4 weeks ago
Company Overview:
Noventiq is a global leader in Digital Transformation and Cybersecurity, driving change in emerging markets across nearly 60 countries.
We are a rapidly growing company with a revenue of $1.6 billion in FY23, and over 6,400 talented professionals delivering cutting-edge solutions for digital innovation.
Job Summary:
We are seeking an IT Infrastructure Specialist to join our Global delivery team.
The successful candidate will be responsible for providing technical support to employees and customers, ensuring that all systems are functioning properly.
Key Responsibilities:
- Ensure timely resolution of technical issues, documenting and resolving within SLA.
- Manage Office 365 Administrator/VLSC portal.
- Administer Active Directory & Azure AD (user creation/deletion, OU creation, group policy, MFA, conditional policies, password unlock/reset, etc.).
- Configure and troubleshoot email services (Outlook 2010/2013/2016/2019 Microsoft O365).
- Bachelor's degree in computer science, Information Technology, or a related field.
- 4+ years of experience in providing technical support to end-users.
- Proficient in Microsoft Windows operating systems.
- Relevant certifications.
- Experience in ITIL-based tools to manage day-to-day operations.
- Familiarity with other software applications, such as Microsoft Office Suite and web browsers.
- Excellent communication, problem-solving, and customer service skills.
- Ability to work independently and as part of a team.
- Estimated salary: $85,000 - $110,000 per year, depending on location and experience.
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