AI Security Specialist

7 days ago

Davangere, Karnataka, India beBeeSecurity Full time US$ 1,50,000 - US$ 2,50,000

As a technical support engineer, you will play a pivotal role in ensuring the safe and effective adoption of artificial intelligence in enterprises.

You will be responsible for shaping the future of cybersecurity as a specialist in AI access security and SaaS security.

Your Key Responsibilities:
  • Provide advanced technical support to customers and partners, focusing on AI access security and SaaS security
  • Troubleshoot and resolve complex issues related to the safe adoption of GenAI applications and the protection of SaaS applications
  • Offer best practices and configurations to optimize security solutions for our customers
  • Manage and resolve support cases efficiently, ensuring timely follow-up and resolution
  • Conduct fault isolation and root cause analysis for technical issues, providing clear documentation and updates
  • Author and publish Technical Support Bulletins and other knowledge base documentation
  • Collaborate with cross-functional teams to drive product improvements and customer success

To succeed in this role, you will need:

  • At least 8 years of experience in a technical support engineer position, with a focus on network security technologies
  • Strong written and verbal communication skills, with the ability to explain complex technical issues to diverse audiences
  • Expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, and Authentication Protocols (SAML, LDAP, RADIUS, etc.)
  • Experience with Firewall Central Management Systems and multi-factor authentication security systems
  • In-depth knowledge of security services, including IDS/IPS, Firewalls, and network debugging across mixed media and protocols

Benefits include:

  • A competitive salary
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment

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