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1 week ago
We are seeking a skilled Tele Caller to join our team. The ideal candidate will have prior experience in customer service and strong communication skills in both Malayalam and English.
The Tele Caller will be responsible for conducting outbound calls to prospective students and clients, providing information about our training programs and services, handling customer inquiries, and assisting in scheduling appointments and sessions for students.
About the Role- Conduct outbound calls to prospective students and clients to provide information about our training programs and services
- Handle customer inquiries and follow up with potential leads to meet monthly call and conversion targets
- Assist in scheduling appointments and sessions for students
- Maintain accurate records of calls and responses
- Prior experience as a Tele Caller or in a customer service role
- Strong communication skills in Malayalam and English
- Excellent negotiation and persuasion skills
- BASIC knowledge of computer operations (MS Office)
- Ability to work independently and achieve targets
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