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Operations Flow Coordinator

3 weeks ago


Nagpur, Maharashtra, India Amazon Full time

About This Role:

We are seeking an experienced Operations Flow Coordinator to join our team at Amazon. In this role, you will be responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve any potential issues that impact customer experience and business continuity.

Key Responsibilities:

  • Managing a shift and identifying opportunities to improve team performance
  • Developing and referring to performance metrics to drive team performance and business results
  • Identifying the business impact of trends and making data-backed decisions
  • Communicating with external customers and internal stakeholders
  • Escalating problems or variances in information and data to relevant owners and following through on resolutions

Requirements:

  • Bachelor's degree in a related field (e.g., logistics, operations management)
  • At least 2 years of experience in a manufacturing or customer-facing environment
  • Experience with Microsoft Office products and applications
  • Excellent communication and problem-solving skills

What We Offer:

  • A dynamic and inclusive work environment