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Operations Flow Coordinator
3 weeks ago
About This Role:
We are seeking an experienced Operations Flow Coordinator to join our team at Amazon. In this role, you will be responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve any potential issues that impact customer experience and business continuity.
Key Responsibilities:
- Managing a shift and identifying opportunities to improve team performance
- Developing and referring to performance metrics to drive team performance and business results
- Identifying the business impact of trends and making data-backed decisions
- Communicating with external customers and internal stakeholders
- Escalating problems or variances in information and data to relevant owners and following through on resolutions
Requirements:
- Bachelor's degree in a related field (e.g., logistics, operations management)
- At least 2 years of experience in a manufacturing or customer-facing environment
- Experience with Microsoft Office products and applications
- Excellent communication and problem-solving skills
What We Offer:
- A dynamic and inclusive work environment