Senior Technical Support Specialist

2 weeks ago

Hyderabad, Telangana, India beBeeService Full time ₹ 40,00,000 - ₹ 50,00,000

Job Role

We are seeking an experienced Senior Service Engineer to join our team. In this pivotal role, you will leverage your technical expertise to provide world-class support to customers and internal stakeholders.

Main Responsibilities

  • Deliver exceptional customer service by conducting thorough needs assessments, understanding product functionalities, and recommending tailored solutions.
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
  • Stay up-to-date with the latest product developments and advancements in the laptop manufacturing industry.

Key Skills

  • In-depth knowledge of products, their working principles, and technical specifications.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Able to work effectively in a fast-paced, dynamic environment.

Benefits

The successful candidate will be based in Hyderabad, India, and will have access to ongoing training, mentorship, and career development opportunities.

About the Role

This is an exciting opportunity for a seasoned professional to take on a leadership role and contribute to the success of our organization.

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