Customer Experience Strategist

7 days ago


Gurgaon, Haryana, India Google Full time
Job Overview

At Google Inc., we are dedicated to creating products and services that make the world a better place. Our teams of trusted advisors support customers globally, and we are seeking a highly skilled professional to join our team as a Customer Experience Strategist.

This role is focused on delivering outstanding customer experience throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners.

Key Responsibilities:

  • Deliver outstanding customer experience throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners
  • Apply product expertise solving complex technical customer issues and carrying out projects

About the Company

Our company is rooted in technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.



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