Escalation Resolution Specialist

Job OverviewWe are seeking an experienced Escalation Specialist to join our team. The successful candidate will handle complex customer issues, ensuring timely and effective resolution.Investigate and resolve escalated cases in collaboration with cross-functional teams.Provide excellent communication and maintain high customer satisfaction levels.Analyze...

Business Area SupportSeniority Level Mid-Senior level At Cloudera we empower people to transform complex data into clear and actionable insights With as much data under management as the hyperscalers we re the preferred data partner for the top companies in almost every industry Powered by the relentless innovation of the open source community ...

About the role: In your role as a Customer Service Escalation Specialist, you'll manage complex member issues, including critical complaints, with a focus on active listening and empathy. Your ability to navigate challenging situations through thorough research and collaboration will be essential in successfully resolving intricate cases and enhancing...

About the role:In your role as a Customer Service Escalation Specialist, you'll manage complex member issues, including criticalcomplaints, with a focus on active listening and empathy. Your ability to navigate challenging situations through thoroughresearch and collaboration will be essential in successfully resolving intricate cases and enhancing customer...

Job DescriptionJob Summary:We are looking for a skilled and experienced Escalation Specialist to join ourGrievance team. The Escalation Specialist will handle complex customer issues thatrequire additional attention and resolution, ensuring that customer concerns areaddressed quickly and effectively. You will be a key part of our Grievanceoperations, working...

Overview Please Note English language proficiency is required for this role This is a full-time work from office role This requires a U S schedule - India Night shift Work Location This is a Work from Office position and location is Bangalore at Block 12B Pritech Park 3rd Floor SEZ Survey No 51-64 4 Bellandur Village Bldg 9A Rd Bengaluru...

Job DescriptionJob Title: Grievance Escalation ExecutiveLocation: BangaloreExperience Required: 6 months to 1 yearEmployment Type: Full-timeJob Summary:We are looking for a proactive and empathetic Grievance Escalation Executive to handle customer complaints and ensure timely resolution of escalated issues. The ideal candidate should have experience in...

DESCRIPTIONThe mission of Amazon Global Security Operations Centre GSOC is to mitigate security and operational risks to our associates physical assets and brand GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an Escalation Specialist at...

DESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...

DESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...