Operations Director

1 day ago

Kota, Rajasthan, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 21,00,000
Operations Leadership Role

This position involves overseeing all operational aspects of banqueting and catering services. The goal is to achieve excellence in event execution, guest experience, productivity, and profitability.

  • The Operations Lead will oversee day-to-day operations for all banquet and catering functions.
  • Collaborate with sales, culinary, and service teams to deliver outstanding events.
  • Develop and implement Standard Operating Procedures (SOPs) for seamless event logistics.
  • Monitor quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Lead and mentor teams in banqueting, kitchen stewarding, and Food & Beverage; recruit, train, and manage departmental staff.
  • Prepare and manage budgets, control costs, and drive efficiencies for maximum profitability.
  • Maintain compliance with health, safety, food handling, and local regulations.
  • Build and nurture client relationships to maximize repeat business and event referrals.
  • Analyze operational metrics and feedback to drive continuous improvements in processes and performance.
  • Coordinate with vendors for supplies, décor, AV, and event needs.
Requirements
  • Bachelor's/master's degree in hospitality, hotel management, or related field.
  • Minimum 5+ years' operational leadership experience in banqueting and catering in hotels or high-volume venues.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • Proven track record of handling premium events and client satisfaction.
  • Proficient with MS Office, event management systems, and financial controls.

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