Client Servicing Professional

7 days ago

Rajahmundry, Andhra Pradesh, India beBeeClientServicing Full time ₹ 40,00,000 - ₹ 80,00,000

Job Title: Client Servicing Executive

Client Servicing Role Overview

The ideal candidate for this position will be a highly skilled and results-driven professional with exceptional communication and interpersonal skills. The role requires the ability to work under pressure, meet deadlines, and achieve demanding targets.

In this dynamic and fast-paced environment, you will have the opportunity to develop strong relationships with clients through regular communication, including phone calls, emails, and meetings, to understand their requirements. You will also respond promptly to client inquiries and deliver services in a timely and professional manner.

This role involves collaborating with the internal team and clients to generate innovative ideas and provide optimal solutions. You will also coordinate with the creative team to ensure seamless project execution, proofread work, and maintain high standards before delivering it to clients.

Key Responsibilities:

  • Develop strong relationships with clients through regular communication, including phone calls, emails, and meetings, to understand their requirements.
  • Respond promptly to client inquiries and deliver services in a timely and professional manner.
  • Collaborate with the internal team and clients to generate innovative ideas and provide optimal solutions.
  • Coordinate with the creative team to ensure seamless project execution, proofread work, and maintain high standards before delivering it to clients.
  • Identify opportunities to enhance client engagement and provide value-added experiences that meet their expectations.
  • Foster long-term relationships with clients by delivering exceptional communication and service.
  • Explore new business opportunities through referrals from existing clients.
  • Maintain accurate records of clients, their contracts, and interactions with the company.
  • Keep senior management informed and provide presentations as needed.
Qualifications:

Graduate degree from any field is required. Desirable qualifications include an MBA in Marketing, Advertising, or Communications, or Media Studies.

Experience:

At least 2-4 years of experience in client servicing roles within advertising agencies, preferably working from an office setting.

Skills and Qualities:

Required skills and qualities include excellent communication and interpersonal skills, ability to work under pressure, meet deadlines, and achieve demanding targets, creative thinking, eagerness to learn, and adaptability. Strong analytical skills and up-to-date knowledge of industry trends are also essential.

Employment Type: Full-time, on-site position at our location in Rajahmundry, India.

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