Network Infrastructure Specialist

7 days ago

Kollam, Kerala, India beBeeNOC Full time ₹ 80,00,000 - ₹ 2,00,00,000
Job Title

A Network Operations Center Analyst will play a crucial role in ensuring the stability and performance of our infrastructure.

The ideal candidate will have a strong foundation in network operations with the ability to resolve technical problems efficiently.

  • Primary Skills:
  • Network monitoring - Grafana, Nagios, SolarWinds, Zabbix
  • Network protocols - TCP/IP, routing protocols, DNS, and DHCP
  • Security tools - firewalls, IDS/IPS

Secondary Skill: Windows and Linux environments, Python /Bash/PowerShell, Cloud Technologies

Experience: Minimum of 3 years of professional experience in a NOC or similar IT support role

Location: Remote

Requirements:

  • Must-Have Skills:
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Proficiency in using network monitoring tools such as Nagios, SolarWinds, Zabbix, or similar.
  • Strong understanding of network protocols (e.g., TCP/IP, DNS, DHCP) and troubleshooting methodologies.
  • Respond to and follow up on any emails related to technical issues (incidents and service requests) Data Management- backup, Restore, Crash
  • Planning up for any immediate production upgrade or ramp-up requirements
  • Ability to create detailed technical documentation and incident reports.
  • Clear communication with IT teams, end-users, and management.
  • Maintain accurate and up-to-date documentation of network configurations, processes, and procedures.
  • Handle and resolve tickets in less than a minute, ensuring quick response and resolution times.

Key Responsibilities:

  • Continuously monitor network performance and system alerts using various monitoring tools.
  • Analyze network traffic patterns and identify potential issues.
  • Ensure all systems and networks operate at peak performance levels.
  • Respond promptly to network incidents and alerts, working to diagnose and resolve issues.
  • Document incidents, resolutions, and troubleshooting steps in detail.
  • Support the configuration and management of network devices, including routers, switches, and firewalls.
  • Work closely with other IT teams to coordinate responses to complex network issues.
  • Participate in shift rotations to provide 24/7 network support coverage.
  • Relevant certifications such as CompTIA Network+, Cisco CCNA, or equivalent are a plus.

What We Offer:

  • Best-in-class packages.
  • Paid holidays and flexible time-off policies.
  • Casual dress code and a flexible working environment.
  • Opportunities for professional development in an engaging, fast-paced environment.
  • Medical insurance covering self and family up to 4 lakhs per person.
  • Diverse and multicultural work environment.
  • Be part of an innovation-driven culture with ample support and resources to succeed.

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