
Field Calibration and Service Specialist
3 days ago
Job Title: Field Calibration and Service Specialist
Job Description:This is a professional role that involves delivering high-quality calibration and repair services to customers, contributing to the growth of our organization.
The successful candidate will be responsible for ensuring timely calibration and repair of customer devices, meeting service key performance indicators. Travel may be required to provide maintenance-related support activities at customer premises, updating the ERP system in line with service processes, and supporting internal and external audits such as ISO 9001 and ISO 17025.
The role also involves providing efficient administrative support functions, including general systems administration (finance, sales, and admin). The specialist will update the service manager weekly on various tasks and take necessary actions based on feedback or suggestions.
Responsibilities:
- Deliver professional calibration and repair services to customers.
- Contribute to company growth by meeting service KPIs.
- Travel to customer premises for AMC-related support activities.
- Update the ERP system in line with service processes.
- Support internal and external audits.
- Provide general administrative support functions.
- Communicate with the service manager regularly.
For this role, we are looking for a highly skilled individual with the following qualifications:
- Bachelor's degree in Electronics and Communication Engineering or a related field.
- At least 4-5 years of experience in calibration and repair industries or RF and MW service support industries.
- Analytical problem-solving skills with fault finding and diagnostics.
- Sound knowledge of RF and MW basics, RF power measurements, and basic wireless technologies (GSM, LTE, 4G, and 5G).
- Hands-on experience with troubleshooting and repairing spectrum analyzers, signal generators, and vector signal generators.
- Technical skills to analyze calibration results and take necessary action on device repair or diagnosis.
- Preferably with SAP knowledge.
- Proficient in Microsoft Office applications.
We offer competitive salaries, benefits, and opportunities for career growth.
Others:Our team values innovation, collaboration, and continuous learning. We strive to create a positive work environment that supports our employees' well-being and success.
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