
Front Office Manager/Facility Coordinator
5 days ago
Job Title: Front Office Manager/Facility Coordinator
Job Summary:We are seeking a highly organized and professional individual to manage the reception area and oversee the day-to-day operations of our facilities. This role requires exceptional interpersonal skills, attention to detail, and the ability to coordinate multiple tasks efficiently.
Key Responsibilities:- Manage the reception/front-desk area by attending to visitors, including clients, delegates, candidates, and vendors.
- Respond to and redirect queries to relevant partners/staff in a timely manner.
- Organize and maintain records for newspapers, periodicals, and magazines in a structured manner.
- Provide assistance to employees with meeting room bookings and cancellations to ensure optimal availability.
- Address employee queries related to business services, providing speedy resolutions while guiding them to appropriate contacts.
- Ensure the cleanliness and tidiness of the front-desk and client area by supervising housekeeping staff and addressing any maintenance concerns.
- Monitor the availability and condition of first aid supplies, and ensure the medical room is clean and functional.
- Coordinate daily with housekeeping/security staff and service providers to meet operational requirements.
- Manage the main telephone line to receive and route incoming calls effectively.
- Maintain professional and courteous communication over the phone.
- 3+ Years of experience in front office management or facility operations
- Bachelor's degree in Business Administration, Facility Management, or related field preferred
- Strong organizational and multitasking skills, with a keen attention to detail
- Excellent interpersonal and communication skills, both written and verbal
- Ability to work collaboratively with diverse teams and demonstrate leadership capabilities
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. Our team members enjoy a dynamic and inclusive work environment that values diversity, equity, and inclusion.
This position offers a unique opportunity to join a vibrant community of professionals who share a passion for delivering exceptional service and creating a positive impact.
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