Senior Site Reliability Engineer

3 days ago

Delhi, Delhi, India Norstella Full time
Site Reliability Engineer Job Description

At Norstella, we're on a mission to improve patient access to lifesaving therapies. As a Site Reliability Engineer, you'll play a critical role in empowering our users with a rich feature set, high availability, and stellar performance.

About the Role:

We're looking for a motivated, driven, and passionate Site Reliability Engineer to join our Citeline CloudOps team. As a Site Reliability Engineer, you'll be responsible for building and operating our site reliability program, working closely with developers, engineers, and product teams to create low-friction, high-impact solutions.

Responsibilities:

  • Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service-level objectives
  • Translate business needs into observability and SLO requirements and communicate gaps to relevant stakeholders
  • Provide subject matter expertise on observability toolsets and systems engineering to product and development teams
  • Create alert plans and escalation procedures and standards as part of the larger observability and response policy framework
  • Implement observability to rapidly detect and respond to platform incidents
  • Participate in platform incidents as needed
  • Stay current with industry best practices in cloud observability and the evolving threat landscape
  • Implement and update cloud security capabilities accordingly
  • Analyze, design, develop, and operate programs, shell scripts, tests, and infrastructure automation capabilities
  • Lead and participate in large cross-functional projects
  • Create and maintain thorough technical documentation and runbooks

Requirements:

  • 7+ years of site reliability engineering experience with deep expertise in Azure and AWS
  • Deep understanding of web application architecture and design principles
  • Solid grasp of full-stack engineering: front-end/backend, API and service architecture design, web infrastructure and distributed systems
  • Knowledge in authentication and authorization standards including OAuth, SAML, etc
  • Strong understanding of Infrastructure-as-Code and experience with Terraform
  • Experience deploying and observing containers and Kubernetes
  • Ability to write reliable Python software
  • Experience with DevOps and automation mindset and tools required (Jenkins, Azure DevOps, etc)
  • Experience in Linux and Windows administration
  • Proven track record for delivering results while developing and maintaining professional work relationships
  • Advanced interpersonal and communication skills with the ability to collaborate effectively in a team environment and promote ideas at various levels of the organization
  • Strong self-directed work habits exhibiting initiative, drive, creativity, maturity, self-assurance, professionalism, and the ability to autonomously manage multiple concurrent projects
  • Advanced analytical and decision-making skills
  • Excellent written and verbal communication skills and the ability to translate security objectives into technical requirements
  • Ability to communicate technical concepts to business stakeholders
  • Ability to see patterns, commonalities, and investigate complex issues
  • Excellent judgment in prioritizing observability efforts to mitigate the appropriate risks

About Norstella:

Norstella unites market-leading companies that share a goal of improving patient access. Our team is passionate about delivering answers you can act on, not just information and insights. We're committed to integrity, truth, reality, kindness, empathy, grace, resilience, mettle, perseverance, humility, gratitude, and learning.

Benefits:

  • Health Insurance
  • Provident Fund
  • Life Insurance
  • Reimbursement of Certification Expenses
  • Gratuity
  • 24x7 Health Desk

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