Customer Success Liaison
4 days ago
To support customers as they transition from sales prospects to active users of products, we're looking for a skilled Customer Success Liaison.
Key Responsibilities:- Sales Support: Responds to inquiries, expedites critical orders, communicates dispositions, researches and resolves problems.
- Order Management: Researches orders, provides quote preparation, orders tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems, and other support.
- Process Improvement: Identifies, investigates, and participates in opportunities to improve processes and procedures, including key performance metrics.
- Experience: 3 to 5 years of relevant work experience.
- Education: Bachelor's Degree required.
- Language: Proficiency in Italian is necessary.
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Customer Support Liaison
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Customer Success
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Customer Success Manager
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Customer Success Manager
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