Customer Success Liaison

4 days ago


Chennai, Tamil Nadu, India TechData Full time
Job Overview

To support customers as they transition from sales prospects to active users of products, we're looking for a skilled Customer Success Liaison.

Key Responsibilities:
  • Sales Support: Responds to inquiries, expedites critical orders, communicates dispositions, researches and resolves problems.
  • Order Management: Researches orders, provides quote preparation, orders tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems, and other support.
  • Process Improvement: Identifies, investigates, and participates in opportunities to improve processes and procedures, including key performance metrics.
Requirements:
  • Experience: 3 to 5 years of relevant work experience.
  • Education: Bachelor's Degree required.
  • Language: Proficiency in Italian is necessary.


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