Clinical Experience Coordinator
6 days ago
About 2070 Health
Transformative Healthcare VenturesAt 2070 Health, we have established India's first healthcare-focused Venture Studio, called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by identifying and exploring opportunities in uncharted territories.
Unlike traditional accelerators, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decision-making for growing new businesses. Some of the successful companies incubated within the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech, and BabyMD.
A New Era in Infusion ServicesWe at 2070Health are developing India's leading infusion business, focused on delivering exceptional outcomes, outstanding patient experiences, expanded access, and curated ancillary services through our network of daycare centers.
We are seeking a highly skilled Guest Relation Executive to join this venture, who will be the primary point of contact for patients, ensuring a warm and efficient experience. This role involves appointment scheduling, patient coordination, handling phone inquiries, and general administrative tasks to support seamless clinic operations.
Main Responsibilities:- Greet and assist patients with check-in and check-out procedures.
- Manage appointment scheduling and coordinate with doctors and medical staff.
- Answer phone calls, provide information, and handle patient inquiries with professional phone etiquette.
- Maintain and update patient records and clinic databases.
- Understand billing, payments, and insurance documentation as needed.
- Ensure the reception area is clean, organized, and patient-friendly.
- Handle general admin office tasks, including filing and correspondence.
- Familiarize yourself with medical terminology and protocols for patient confidentiality and compliance.
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