Service Delivery Director
3 days ago
* Manage new and existing clients with autonomy through the client lifecycle under the guidance of a Director or Senior Director
* Ensure that all client metrics/SLAs are met, and all clients are highly satisfied with the teams' performance
* Build deep understanding of clients' industries, services, competitors, target markets, messaging, and more
* Conduct weekly/monthly/quarterly business reviews
* Proactively conduct reporting progress/activities to/from clients and ease communication between internal teams about client needs
* Achieve expectations for your team's contribution to Contractual KPIs for each account
* Strategically focus on client satisfaction, supporting client communication, the overall management of the client relationship, and the delivery of services
* Maintain contact with clients at an executive level, focusing on the strategic nature of the relationship
* Conduct market research and competitor analysis for campaign development
* Collaborate with creative teams to develop compelling digital content, including whitepapers, blogs, website content, emails, scripts, ad copy, images, and videos
* Serve as a liaison between clients and internal teams, ensuring clear communication, timely delivery of projects, and resolution of any project concerns
Requirements
* Proven work experience as a Client Service and Account Management Specialist
* Must have hand-on experience with B2B clients
* Must have experience of working with US clients
* Must have experience of working with IT Services clients
* Hands-on experience with account-based marketing and digital marketing
* Excellent English oral and written communication skills
* Good presentation skills
* MBA in Marketing, Communications, Public Relations, or a relevant field
* Project management and team management experience is a plus
About Company
Targetorate Consulting is a leading business consulting firm empowering business growth for clients by expanding their current market base and taking them to newer markets across geographies.
-
IT Service Delivery Director
3 days ago
Hyderabad, Telangana, India Veritis Group Inc Full timeWe are seeking a highly skilled IT Service Delivery Director to oversee the successful delivery of IT services to our clients at Veritis Group Inc.About the RoleThe successful candidate will be responsible for managing the end-to-end service delivery process, ensuring adherence to SLAs, KPIs, compliance, quality standards and customer expectations.Main...
-
Delivery Management Director
1 day ago
Hyderabad, Telangana, India ValueMomentum Full timeDelivery Management DirectorWe are seeking a seasoned Delivery Management Director to join our team at ValueMomentum. As a key member of our leadership team, you will be responsible for driving the strategic direction of our delivery organization. You will oversee the planning, coordination, and management of all aspects of application development, DevOps,...
-
Director - Delivery - SAP Service Delivery AMS
2 weeks ago
Hyderabad, Telangana, India Argano Full timeJob DescriptionJob DescriptionJOB DATAJOB TITLE: Director Delivery SAP Service Delivery AMSLocation Hyderabad/ Pune (Hybrid)ResponsibilitiesA SAP Service Delivery Leader is responsible for overseeing the entire lifecycle of SAP services delivered to a Project or groups of Projects, ensuring smooth operation, high-quality delivery, and customer satisfaction...
-
Director of Hotel Services
3 days ago
Hyderabad, Telangana, India Destination Hotels Full timeAbout the RoleWe are seeking an experienced Director of Hotel Services to join our team at Destination Hotels. As a key member of our senior management team, you will play a critical role in ensuring the smooth operation of our hotel services.Your primary responsibility will be to oversee the effective delivery of hotel services, including front office,...
-
Project and Delivery Director
2 days ago
Hyderabad, Telangana, India ValueMomentum Full timeAbout the RoleWe are looking for a seasoned Project and Delivery Director to oversee the successful execution of complex projects at ValueMomentum. The ideal candidate will have a proven ability to manage multiple projects simultaneously, ensuring timely delivery and high-quality results.Key Skills:Strong leadership and communication skillsExperience with...
-
Delivery Management Director
5 hours ago
Hyderabad, Telangana, India ValueMomentum Full time**Job Title:** Delivery Management DirectorAbout ValueMomentum:We are a leading consulting firm that specializes in delivering high-quality solutions to our clients. Our team of experts is passionate about providing exceptional service and driving results.Job Description:We are seeking an experienced Delivery Management Director to join our team. As a key...
-
Director Delivery Management
3 weeks ago
Hyderabad, Telangana, India Signant Health Full timeDirector Delivery Management - Operations India, Hyderabad, Telangana, India Req #2858 Thursday, July 25, 2024 Are you ready for the Most Impactful Work of Your Life? Signant Health is a global evidence generation company. We're helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change...
-
IT Services Delivery Director
5 days ago
Hyderabad, Telangana, India ANSR Full timeAbout UsMarriott Tech Accelerator is part of Marriott International, a global leader in hospitality. We operate a vast array of lodging brands, including hotels and residential properties. Our company consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories.Job OverviewWe are seeking a Senior Engineering...
-
Global IT Service Delivery Director
5 days ago
Hyderabad, Telangana, India Techwave Consulting Inc Full timeJob SummaryTechwave Consulting Inc. is a leading global IT and engineering services company that provides innovative digital transformation solutions to clients worldwide. We are seeking an experienced IT Service Delivery Manager to lead our cloud migration efforts and drive service delivery excellence.About the RoleThis key position will be responsible for...
-
Technical Service Delivery Director
1 day ago
Hyderabad, Telangana, India State Street Corporation Full timeJob DescriptionThe Infrastructure Client Relationship Manager will be responsible for managing the business relationship across multiple business units across locations in India. This role requires effective liaison with all business entities, Technology groups, and external vendors to manage account-level governance across locations in India and provide...
-
Project Delivery Director
7 days ago
Hyderabad, Telangana, India Egen Full timeAbout EgenWe are a dynamic organization that values innovation and excellence. Our team is dedicated to delivering high-quality services to our clients.Job Summary:The Director - Operations will play a critical role in ensuring the smooth operation of our business. This individual will be responsible for managing projects, resources, and processes to achieve...
-
Infrastructure Services Director
1 day ago
Hyderabad, Telangana, India Cubic Corporation Full timeCubic Corporation seeks an experienced Infrastructure Services Director to oversee the company's global IT infrastructure business. The successful candidate will be responsible for strategic planning, day-to-day operations, and delivery of new services and solutions.The ideal candidate will have a proven track record in designing, implementing, and...
-
Hyderabad, Telangana, India NHS Ayrshire & Arran Full timeJob OverviewNHS Ayrshire & Arran is looking for a National Programme Director for Sustainable Delivery to lead our Primary Care Interface programme.Key Objectives:Develop a national framework for interface working.Become an active dissemination approach to pathway deployment.Build stronger relationships with primary care and those working across the primary,...
-
Service Delivery Director
22 hours ago
Hyderabad, Telangana, India Argano Full timeRequirements15+ years of experience as a Service Delivery Manager for Global SAP Application Maintenance and Support engagement in a large/medium organization.Experience defining, developing and implementing operational aspects of project and programs - governance, tracking, and reporting.Ability to work effectively both independently and collaboratively as...
-
Director - Delivery MS D365
3 days ago
Hyderabad, Telangana, India Argano Full timeJob DescriptionJob DescriptionJOB DATADirector D-365 Implementation | ArganoAbout ArganoArgano is the worlds largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients commercial agility, profitability, customer experience, and growth. Our strategic...
-
Director, Engagement Delivery
3 weeks ago
Hyderabad, Telangana, India Tableau Full timeJob DescriptionJob CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your...
-
Delivery Leaders
2 weeks ago
Hyderabad, Telangana, India Innominds Software Inc Full timeJob DescriptionThe Delivery Director at Innominds will oversee the successful execution and delivery of client projects while managing the profitability and financial performance of the delivery organization. This role requires a dynamic leader with strong project management skills, a deep understanding of digital engineering, and experience in managing P&L....
-
Director - SAP Service Delivery Manager
1 day ago
Hyderabad, Telangana, India Argano Full timeAbout the RoleWe are seeking an experienced SAP Service Delivery Leader to oversee the entire lifecycle of SAP services delivered to a Project or groups of Projects.The successful candidate will be responsible for managing project teams, monitoring service levels, mitigating risks, and maintaining strong client relationships.This is a key leadership role...
-
Delivery Director
2 days ago
Hyderabad, Telangana, India Cyient Full timeCompany Brief : Cyient is a global engineering and technology solutions company.We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.With over 16,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit...
-
Director Of Creative Services
4 weeks ago
Hyderabad, Telangana, India Global University Systems Full timeGlobal University Systems GUS is focused on becoming one of the worlds most dynamic inclusive and diverse education organisations GUS is an international network of higher education institutions brought together by a shared passion for accessible industry-relevant qualifications GUS delivers a wide variety of programmes including bachelors degree...