Machine Learning Engineer

1 month ago


Bangalore, India Kapture CX Full time
About Kapture CX

Kapture CX is a leading Enterprise-grade SaaS-based Customer Support Automation platform that empowers businesses to deliver exceptional customer experiences. Our cloud-based CRM is designed to meet the unique needs of various industries, providing a comprehensive customer service software solution.

Job Title: Machine Learning Engineer (GenAI)

We are seeking a highly skilled Machine Learning Engineer to join our team and contribute to the development of innovative Generative AI solutions. As a key member of our engineering team, you will be responsible for designing and implementing machine learning pipelines, developing and deploying AI models, and collaborating with product managers to integrate AI technologies into our service offerings.

Responsibilities:
  • Design and implement machine learning pipelines for large-scale data processing, model training, and deployment.
  • Develop and deploy Generative AI solutions and models to enhance customer experiences.
  • Collaborate with product managers and engineering teams to define product requirements and integrate AI technologies.
  • Continuously evaluate the performance of AI models and refine them to ensure they meet business objectives.
  • Research and implement the latest Generative AI techniques and tools to keep our solutions at the cutting edge of technology.
Qualifications:
  • Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
  • At least 1.5 years of hands-on experience in developing and deploying machine learning models.
  • Proficient in programming with Python and familiar with AI frameworks such as TensorFlow, PyTorch, and others.
  • Demonstrable experience with cloud services (AWS, Azure, GCP) for deploying scalable AI solutions.
  • Strong analytical skills and the ability to work collaboratively in a dynamic and fast-paced environment.


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