Chief Relationship Officer

2 weeks ago

Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 3,50,000

Gemni is a leading manufacturer of machinery for various food products.

We are seeking an experienced Customer Care professional to join our team in Chennai, India.

The ideal candidate will have excellent communication skills, strong phone handling abilities, and the ability to multitask and prioritize effectively.

The role involves managing customer emails and calls, generating sales leads, coordinating with customers, and building sustainable relationships through open and interactive communication.

The selected candidate will be responsible for maintaining accurate records, following communication procedures, and taking the extra mile to engage customers.

This is an excellent opportunity for someone who enjoys interacting with customers, working in a fast-paced environment, and contributing to the growth of a leading food machinery manufacturing company.

  • Manage large volumes of customer inquiries via email and phone
  • Generate sales leads and promote Gemni's products
  • Coordinate with customers to resolve issues and provide solutions
  • Build long-term relationships with customers through effective communication
  • Maintain accurate records of customer interactions

The selected candidate will have excellent opportunities for growth and development within the company.

This role requires a high level of professionalism, discretion, and diplomacy when interacting with customers.

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