
Medical Billing Compliance Specialist
4 days ago
A Medical Billing Quality Auditor is a critical role in ensuring the accuracy, compliance, and efficiency of the revenue cycle process.
The auditor reviews claims, payments, denials, and related workflows to ensure high-quality standards for U.S. healthcare clients. They monitor billing, coding, AR calling, and credentialing activities, identifying errors and recommending corrective actions.
Key Responsibilities:
- Quality Assurance & Audit
- Review medical billing claims against company SOPs and client guidelines.
- Check patient demographics, insurance details, CPT/ICD coding, modifiers, and charge entry for accuracy.
- Monitor adherence to HIPAA and U.S. healthcare compliance requirements.
- Conduct random and targeted audits on AR calling notes, eligibility checks, and credentialing packets.
- Error Identification & Corrective Action
- Identify trends in errors (e.g., data entry mistakes, coding mismatches, underpayments).
- Provide feedback and detailed audit reports to operations managers and team leads.
- Suggest corrective measures, retraining needs, or process improvements.
- Performance Monitoring
- Track team KPIs like First Pass Resolution Rate (FPRR), Clean Claim Rate, Denial Rate, and AR Days.
- Evaluate compliance with SLAs (turnaround times, accuracy percentages).
- Work with training teams to design refresher modules for billers and AR callers.
- Documentation & Reporting
- Maintain accurate audit logs, scorecards, and quality dashboards.
- Present weekly/monthly audit summaries with trend analysis.
- Collaborate with client-side quality teams to ensure alignment with expectations.
Qualifications:
- Bachelor's degree in healthcare, life sciences, or commerce.
- 3-5 years' experience in medical billing, coding, running reports or AR calling; minimum 1-2 years in quality audit.
- Strong knowledge of U.S. healthcare revenue cycle (charge entry, payment posting, denials, AR follow-up, credentialing, reporting).
- Familiarity with CPT, ICD-10, HCPCS codes, and payer-specific guidelines.
- Proficiency in MS Excel, quality tracking tools, and EMR/billing software.
Required Skills:
- Excellent attention to detail and analytical ability.
- Strong written and verbal communication skills.
- Ability to identify patterns/trends and provide actionable insights.
- Knowledge of HIPAA regulations and compliance requirements.
- Process-oriented mindset with problem-solving skills.
Benefits:
- Accuracy rate in audited claims (>98%).
- Reduction in denials and rework through early detection.
- Timely submission of audit reports.
- Contribution to team performance improvement and SLA adherence.
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